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Terms of Use

Last updated 3 August 2026

1. Who these terms are with

These Terms of Use ("Terms") are an agreement between you and The DNL Bureau LLC, a Wyoming limited liability company ("we", "us", "our"). They govern your use of thednlbureau.com and every form on it (the "Site"). By using the Site or submitting a form, you agree to these Terms and to our Privacy Notice, which is part of them by reference. If you do not agree, do not use the Site.

2. What the Site is, and what it is not

The Site describes our services and lets you contact us about them. Sending a form, requesting a consultation, or exchanging emails with us does not create a client relationship and does not commit either of us to anything. A client relationship begins only when we both sign a written agreement describing the work, and that agreement governs the work if anything in it conflicts with these Terms.

3. No advice, and no guaranteed outcome

Content on the Site is general information about federal contracting. It is not legal, accounting, tax, or compliance advice, and it is not a substitute for advice from a professional who knows your situation. Rules, thresholds, set-aside criteria, and agency practice change, and information here may be out of date.

We do not guarantee any outcome. Nothing on this Site is a promise that you will be registered, certified, qualified, shortlisted, or awarded any contract, at any value or on any timeline. Awards and certifications are decided by government agencies applying their own criteria, and no one outside those agencies controls the result.

4. What you send us

You are responsible for what you submit. By submitting anything you confirm that it is accurate so far as you know, that it is yours to send, and that sending it to us breaks no obligation you owe to anyone else.

Do not send us, through this Site, any of the following:

The forms on this Site are ordinary commercial web forms and are not an approved channel for any of the above. If you need to send us something sensitive, contact us first and we will agree a method.

You keep ownership of what you send. You give us permission to use it only to respond to you and to carry out the work you asked about.

5. Acceptable use

Do not use the Site to break the law, to impersonate anyone, to upload malware, to scrape it systematically, to probe or interfere with its security, or to submit automated or fraudulent enquiries. We may decline any enquiry, remove any submission, and restrict access to the Site, for any lawful reason.

6. Our content

The text, layout, graphics and logo on this Site belong to us or to our licensors. You may read, print and share pages for your own non-commercial use. Do not copy the Site's content into a competing service, and do not use our name or logo in a way that suggests we endorse you.

7. Other sites we link to

We link to government portals and other third-party sites for convenience. We do not control them and are not responsible for their content, availability, or privacy practices. Any dealing you have with them is between you and them.

8. Artificial intelligence, and its limits

Parts of this Site and of the material we produce are created or assisted by artificial intelligence, including drafted text, summaries, and research. AI output can be wrong, incomplete, or out of date, and it can state something false with apparent confidence.

Nothing generated by AI is professional advice, and it is never a substitute for a qualified person reviewing your situation. Check anything that matters — particularly deadlines, representations and certifications, and eligibility criteria — against the authoritative government source before you rely on it. To the fullest extent permitted by law we are not liable for any loss arising from AI-generated or AI-assisted content, and Section 10 applies to it in full.

9. The Site is provided "as is"

The Site is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that its content is accurate, complete, or current. We protect this Site and the information you send using measures described in our Privacy Notice; no website or storage system is perfectly secure, and we do not claim otherwise.

10. Limitation of liability

To the fullest extent permitted by law, we and our members, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business opportunity, lost or unawarded contracts, loss of data, or loss of goodwill, arising out of or relating to the Site or these Terms — even if we have been told such loss was possible.

Our total liability for all claims arising out of or relating to the Site or these Terms, taken together, will not exceed the greater of one hundred US dollars ($100) or the fees you actually paid us in the twelve months before the event giving rise to the claim. This cap and the exclusions above apply to every legal theory — contract, tort, negligence, strict liability, statute or otherwise.

These limits do not apply to liability that cannot be limited or excluded under applicable law, including liability for our own fraud, willful misconduct, or gross negligence.

11. Indemnification

You agree to defend, indemnify and hold us harmless from any claim, damage, loss, cost or expense (including reasonable legal fees) arising out of or relating to: your use of the Site; anything you submit through it; your breach of these Terms; your violation of any law or of anyone else's rights; and any representation or certification you make to a government agency, whether or not we helped prepare it. Nothing in this Section requires you to indemnify us for our own fraud, willful misconduct, or gross negligence.

12. Changes, and ending your use

We may change these Terms. The date at the top shows the last revision, and changes apply from the moment they are posted. Continuing to use the Site after that means you accept the change. We may also change, suspend or discontinue the Site, or any part of it, at any time. You may stop using the Site at any time; Sections 4, 6, 9, 10, 11, 13 and 14 survive.

13. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules, except that the arbitration agreement in Section 14 is governed by the Federal Arbitration Act. To the extent a dispute is not subject to arbitration, it will be brought in the state or federal courts located in Wyoming, and both of us consent to their jurisdiction.

Nothing in these Terms waives a right you cannot legally waive. If you are a consumer, this Section does not deprive you of the protection of any mandatory consumer-protection law of the state where you live, or of your right to bring a qualifying claim in your local small-claims court.

14. Arbitration and class-action waiver

Please read this Section. It affects how disputes between us are resolved. You and we each agree to resolve disputes by individual binding arbitration rather than in court. That means no judge or jury decides the dispute, discovery and appeal rights are more limited than in court, and neither of us may bring a class, collective, or representative action.

What is covered. Any dispute, claim or controversy between you and us arising out of or relating to the Site, these Terms, or our dealings before any signed engagement, will be resolved by binding arbitration administered by a recognized arbitration provider under its consumer or commercial rules, as applicable. This agreement to arbitrate is mutual: it binds us in the same way it binds you.

Where and how. The arbitration is seated in Wyoming, and it may be conducted remotely — by telephone, video, or written submissions — so that you never have to travel to participate. The arbitrator may award the same individual relief a court could.

Individual claims only. Claims must be brought in your individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim or remedy, then that claim or remedy is severed and heard in court, and the rest of this Section still applies to everything else.

Exceptions. Either of us may bring an individual claim in small-claims court, and either of us may ask a court for an injunction to protect intellectual property or confidential information.

How to opt out. You may reject this arbitration agreement, including the class-action waiver, by emailing info@thednlbureau.com within 30 days of first accepting these Terms, with your name and a statement that you opt out of arbitration. Opting out costs you nothing, affects nothing else in these Terms, and we will not treat you differently for it.

15. General

If any provision of these Terms is held unenforceable, the rest stays in force and the unenforceable part is narrowed only as far as necessary. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor to our business. These Terms, with the Privacy Notice, are the entire agreement between us about the Site.

16. How to reach us

The DNL Bureau LLC
Email: info@thednlbureau.com
Web: thednlbureau.com